1. Information We Collect
PoraPOS may collect different types of personal and non-personal information from you depending on your usage of the service.
1.1 Personal Information
We collect personal information that you voluntarily provide to us when registering for and using PoraPOS. This includes:
• Account Information: Your name, business name, email address, phone number, and any other registration details.
• Employee Data: Names, roles, login credentials, and facial images used for attendance tracking.
• Payment Data: Payment details and transaction history related to QRIS or other payment methods you use with the app.
1.2 Non-Personal Information
We may collect non-personal information about how you interact with PoraPOS, such as:
• Device type, operating system, and browser information.
• App usage data, such as time spent, features accessed, and error reports.
• General business activity, including sales data and employee shifts (collected via the POS system).
2. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide and Improve the Service: We use your personal data to manage your account, ensure proper functionality of the POS, and improve your overall experience.
• Offline-First POS: Data from sales processed offline will be stored locally on your device and synced with the cloud once an internet connection is re-established.
• QRIS Payment Support: We use your payment and transaction data to process payments and ensure seamless transactions through QRIS.
• Face Recognition Attendance: The facial data collected for employee attendance is used solely for identifying employees and logging their attendance.
• Security: We use role-based login and PIN access data to protect sensitive features and prevent unauthorized access.
• Sales Reports: Sales data is collected and processed to provide you with comprehensive reports on business performance.
3. Legal Basis for Processing Data
We process your personal data based on the following legal grounds:
• Consent: By using PoraPOS, you provide consent for the collection and processing of your personal information as described in this policy.
• Legitimate Interest: We may process your data to provide essential services, improve functionality, and ensure the security of the app.
• Legal Compliance: We may also process data to comply with applicable laws, regulations, or legal processes.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share data in the following cases:
• Service Providers: We may share personal information with third-party service providers who assist in maintaining or enhancing PoraPOS, such as payment processors, cloud storage providers, or analytics services.
• Legal Requirements: We may disclose your data to comply with applicable laws, regulations, legal processes, or governmental requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring company.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including maintaining compliance with legal and regulatory obligations. You may request the deletion of your data at any time by contacting us, and we will take reasonable steps to delete or anonymize the information as required by law.
6. Security
We take the security of your personal information seriously and implement industry-standard measures to protect your data from unauthorized access, misuse, or disclosure. This includes encryption, secure storage, and regular security audits. However, no system can guarantee complete security, and we encourage users to protect their login credentials and take precautions when sharing personal information.
7. Children’s Privacy
PoraPOS is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
• Access: Request access to the personal data we hold about you.
• Correction: Request that we correct any inaccuracies in your personal data.
• Deletion: Request that we delete your personal data.
• Portability: Request a copy of your personal data in a structured, machine-readable format.
• Withdrawal of Consent: Withdraw your consent to the processing of your personal data at any time.
• To exercise any of these rights, please contact us at info@porapos.tech.
9. Third-Party Links
PoraPOS may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. International Data Transfers
PoraPOS operates globally, and your personal data may be transferred to and processed in countries outside of your home country. We take steps to ensure that your data is treated securely in accordance with this Privacy Policy, regardless of where it is processed.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the new policy on our website or app and updating the “Last Updated” date. Your continued use of PoraPOS after any changes signifies your acceptance of the new policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: info@porapos.tech